Terms of Service

1. Acceptance of Terms

By accessing and using Rumah Kawan, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Use of Service

Our service allows you to book accommodations. You agree to use the service only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use the service in any way that violates any applicable law or regulation
• Impersonate or attempt to impersonate the company, an employee, another user, or any other person
• Engage in any conduct that restricts or inhibits anyone's use of the service
• Use any automated system to access the service
• Attempt to gain unauthorized access to any portion of the service

3. Booking and Payment

When you make a booking through our service:

• You agree to pay all charges at the prices in effect when the charges are incurred
• You are responsible for providing accurate payment information
• All payments are processed securely through our payment partners
• Prices are subject to change, but changes will not affect existing bookings
• You authorize us to charge your payment method for the total amount of your booking

4. User Accounts

To use certain features of our service, you must create an account:

• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms

5. Cancellations and Refunds

Cancellations and refunds are subject to our Cancellation and Refund Policy. Please review this policy carefully before making a booking.

6. Property Rules

Guests must comply with all Property Rules. Failure to comply may result in immediate termination of your stay without refund.

7. Liability and Disclaimers

The service is provided "as is" and "as available" without warranties of any kind:

• We do not guarantee the accuracy of property descriptions or availability
• We are not responsible for the conduct of hosts or guests
• We are not liable for any damages arising from your use of the service
• Your use of the service is at your own risk

8. Indemnification

You agree to indemnify and hold harmless Rumah Kawan and its affiliates from any claims, damages, losses, liabilities, and expenses arising out of your use of the service or violation of these terms.

9. Intellectual Property

All content on this service, including text, graphics, logos, and images, is the property of Rumah Kawan or its content suppliers and is protected by copyright and other intellectual property laws.

10. Privacy

Your use of the service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

12. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these Terms of Service.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising out of or relating to these terms or the service shall be resolved through binding arbitration, except where prohibited by law.