Privacy Policy

1. Introduction

Welcome to Rumah Kawan. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide our services: Process bookings, manage your account, and facilitate communication
• To improve our services: Analyze usage patterns and enhance user experience
• To communicate with you: Send booking confirmations, updates, and customer support
• For security: Prevent fraud, verify identity, and to protect our property and customers
• For marketing: Send promotional materials (with your consent)
• Legal compliance: Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your personal data with:

• Property hosts platform: To facilitate your booking and stay
• Service providers: Payment processors, email services, and analytics providers
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties for their marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure payment processing through certified payment partners
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact our platform provider https://booksini.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and advertisements
• Improve site functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our service.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records

When we no longer need your personal data, we will securely delete or anonymize it.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact our platform provider https://booksini.com immediately.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

Your continued use of our service after such changes constitutes your acceptance of the updated privacy policy.